Privacy

Privacy Policy

 

• Privacy Statement

This privacy statement outlines the privacy practices of Good Equipment, Inc.. We are committed to promoting fair information practices and ensuring your privacy is protected. As part of this commitment, we transparently disclose how we collect, use, and safeguard your information.

• INFORMATION COLLECTION AND USE

Good Equipment, Inc. is the sole owner of the information collected on this website. We do not sell, share, or rent this information to others, except as disclosed in this statement. We collect personal data at various points throughout the website to support user interaction and service delivery.

• EQUIPMENT QUOTE REQUESTS

To request a quote, users must complete a Quote Request Form and provide contact details (e.g., name, address, phone number, and email). This information is used solely to respond to the request. Optionally, users may submit financial information to help Good Equipment, Inc. prequalify them for financing. All data submitted through the form is encrypted and stored securely on protected servers.

• ORDERS

When placing an order via our e-Catalog, users are required to provide contact and payment information (such as shipping address, credit card number, and expiration date). This information is used for billing and fulfillment purposes. If any issue arises during order processing, we use the contact information to reach the user. All order data is encrypted and securely stored.

• COOKIES

Cookies are small files stored on a user’s device that help enhance the user experience. They are not linked to personally identifiable information. For instance, cookies are used to maintain shopping cart contents during an e-Catalog session. Users may disable cookies, but doing so could limit functionality, such as the shopping basket. Cookies also allow us to understand user preferences and improve our website accordingly.

• LOG FILES

We collect IP addresses and use server log data to analyze trends, administer the site, track user navigation, and gather broad demographic data. These logs are not linked to personally identifiable information.

• SHARING

We may share aggregate demographic data with partners or advertisers. This data is not linked to any individual. Good Equipment, Inc. may contact users via email or mail with dealership promotions or relevant information. We use third-party services (e.g., UPS, FedEx, USPS) to handle shipping, and reputable payment processors to handle billing. To our knowledge, these companies do not store or reuse your personal information for unrelated purposes.

We may also collaborate with third parties to offer specific services. In such cases, we may share only the information necessary to provide the service. These third parties are prohibited from using the information for any purpose other than service delivery.

• LINKS

Our website may contain links to external websites. Good Equipment, Inc. is not responsible for the privacy practices of those sites. We encourage users to review the privacy policies of any external sites they visit. This policy applies only to information collected on our website.

• SURVEYS AND CONTESTS

Occasionally, we may conduct surveys or offer contests. Participation is entirely voluntary, and users can choose whether to disclose their information. Information requested may include contact (e.g., name and address) and demographic data (e.g., age, zip code). Contact information is used for prize distribution, and survey data helps improve site usability and services.

• NOTIFICATION OF CHANGES

Any changes to this privacy policy will be posted on this page so users are always aware of what data we collect, how we use it, and under what circumstances it may be disclosed.

• SECURITY

We take significant precautions to protect your personal data. When users submit sensitive information via our forms (e.g., credit card or social security numbers), that data is encrypted using industry-standard SSL technology. A secure connection is indicated by a lock icon in your browser.

In addition to online encryption, we safeguard personal data offline. Access to sensitive data is restricted to authorized personnel at Good Equipment, Inc. and the dealership. Employees who require this information to perform specific duties (e.g., order fulfillment, customer service) are granted access via password-protected systems. Staff are regularly trained on privacy and security protocols to ensure full compliance and protection of user data.

• SUPPLEMENTATION OF INFORMATION

To properly fulfill our services, it may occasionally be necessary to supplement the information we collect with data obtained from third-party sources.

For example, when determining eligibility for financing, the dealership may use your name and Social Security number to request a credit report or approval from a financial institution.

• SITE AND SERVICE UPDATES

Good Equipment, Inc. may periodically send important updates regarding the site and our services. These communications may include service announcements or notifications about your account. We may contact you via email or phone as needed to deliver the services you’ve requested or to address issues related to your account.

• CORRECTING / UPDATING PERSONAL INFORMATION

If your personally identifiable information changes (e.g., address or email), or if you no longer wish to receive communications from Good Equipment, Inc., we will make reasonable efforts to update, correct, or remove your personal information from our database upon request.

• Privacy Notice for California Residents

This Privacy Notice for California Residents supplements the information in our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We provide this Notice in accordance with the California Consumer Privacy Act of 2018 (CCPA). Any terms defined in the CCPA have the same meaning when used in this Notice.

• Information We Collect

Our websites collect personal information that identifies, relates to, describes, references, or could reasonably be associated with, or linked—directly or indirectly—to a particular individual or device. Over the past twelve (12) months, we have collected the following categories of personal information from consumers:

• Personal Information Does Not Include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the scope of the CCPA, such as:
  • Medical or health information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), or clinical trial data.
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

• Good Equipment, Inc. obtains the categories of personal information listed above from the following sources:

– Directly from you – for example, from forms you complete or from products and services you request or purchase.

– Indirectly from you – such as through your interactions with our website, including log data, cookies, and usage analytics performed strictly in-house.

• Use of Personal Information

We use the personal information we collect solely to provide, maintain, and improve the services and support you request. Specifically, this includes:

• To fulfill your requests (e.g., quotes, inquiries, orders, and deliveries).
• To create and manage your account and ensure secure access to services.
• To personalize and improve your experience on our website.
• To process transactions and prevent fraudulent activity.
• To provide customer support and respond to your concerns.
• To monitor the performance, security, and reliability of our systems.
• To comply with legal obligations when required by law.

Good Equipment, Inc. does not share, sell, disclose, or make your personal information accessible to any third parties under any circumstances. All information is stored securely and used exclusively for direct internal operations as described above.

• Sharing Personal Information

Good Equipment, Inc. does not share your personal information with third parties. We do not disclose data to external service providers, advertisers, data brokers, or any other external entities for any purpose, including analytics, marketing, or transactional processing.

All information remains strictly within our organization and is used solely to provide you with the services you request directly from us. No personal data is transferred, sold, rented, or exposed beyond our secure internal systems.

Good Equipment, Inc. does not disclose, sell, or share your personal information with any third parties. All data is collected and used strictly for internal business operations as outlined in this privacy policy.

• Your Rights and Choices

The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section outlines those rights and how you may exercise them.

• Access to Personal Information and Data Portability

You have the right to request that Good Equipment, Inc. provide you with information about the personal data we have collected about you in the last 12 months. Once we receive and verify your identity, we will provide:

• The categories of personal information we have collected about you.
• The sources from which we collected the personal information.
• The purpose for which the personal information was collected and used.
• The specific pieces of personal information we have about you (also referred to as a data portability request).

• Deletion Request Rights

You have the right to request that Good Equipment, Inc. delete any personal information we have collected from you within the past 12 months, subject to certain legal exceptions. Once your identity is verified, your information will be securely and permanently deleted from our records, unless retention is required by law or necessary for internal business operations permitted by CCPA.

• Exercising Access, Data Portability, and Deletion Rights

To exercise your rights under the CCPA, please submit a verifiable consumer request using our Consumer Privacy form. Only you, or someone legally authorized to act on your behalf, may submit such a request.

You may make a verifiable consumer request twice within a 12-month period. To process it, we must be able to:

• Verify your identity or your authority to make the request.
• Understand and process your request based on the details you provide.

We will only use the information provided in the request to verify your identity or authority.

• Response Timing and Format

We aim to respond to verifiable requests within 45 days. If more time is needed, we will notify you. Responses will be provided via your preferred method (mail or email), and will cover data collected in the 12 months prior to the request. If your request cannot be fulfilled, we will explain why. Data portability responses will be in a format that is secure and portable.

Requests are free of charge, unless excessive or manifestly unfounded—in which case we will notify you of any applicable fee before processing.

• Non-Discrimination

Good Equipment, Inc. does not discriminate against users who choose to exercise their rights under the CCPA. We will not:

• Deny you goods or services.
• Charge you different prices or impose penalties.
• Provide different quality or level of services.

• Other California Privacy Rights

California’s “Shine the Light” law allows residents to request information about how certain personal information may be used for direct marketing purposes. However, Good Equipment, Inc. does not share personal information for such purposes. You may still contact us at office@goodequipmentinc.com to make an inquiry.

• Changes to This Notice

Good Equipment, Inc. may update this notice as necessary. Any updates will be posted on this website with a new effective date. Continued use of our services implies acceptance of those updates.

• Contact Information

For questions about your data, your rights, or anything related to this Privacy Notice, please contact us at:

Phone: (207) 521-9740

Email: office@goodequipmentinc.com

Updated: January 10th, 2025